Privacy
PAYPR PRIVACY POLICY
Revision Date: 27 May 2016
This Privacy Policy outlines how Paymark Limited, the owner of Paypr (“us” or “our” or “we”) will collect, store, use and disclose any personal information provided about you in respect of Paypr including use of the Paypr App, website and other associated services.
By providing us with your personal information or your continued use of the Paypr App, website or associated services you provide unconditional consent to us collecting, storing, using and disclosing your personal information in the manner set out in this Privacy Policy.
This Privacy Policy must be read in conjunction with our Website Terms of Use, End User Terms and Subscription Terms.
COLLECTION OF INFORMATION
The types of information we collect may include but not be limited to:
You may decide not to provide your personal information to us. However, if you do not provide it we may not be able to provide you with full access to Paypr or associated services.
USE & DISCLOSURE OF INFORMATION
The information we collect will be retained by us for our business purposes including but not limited to:
We may also disclose your information to selected third party service providers who hold or process information on our behalf to help us provide Paypr, associated services or operate our website. Third party service providers are subject to contractual restrictions to ensure that information held or processed on our behalf is protected.
We may use the services hosted by third parties to understand how our customers use the Paypr App and website and associated services, such as Google Analytics, Mixpanel and Hotjar which may collect information for their own business purposes. For information on how these third parties collect and use your information, please refer to their privacy policies. By using Paypr or our website you consent to the processing of data by these third parties in accordance with their privacy policies. Users can opt-out of use of analytics tools as follows:
We may use or disclose personal information that you have provided to us, or which we have obtained about you:
STORAGE & SECURITY
Information we collect in relation to use of Paypr and associated services is stored by Paymark Limited, the owner of Paypr.
The security of your information is important to us and we have invested significant efforts to follow best industry practice to protect information. While we protect information to the best of our ability we cannot guarantee the security of factors beyond our control such as vulnerabilities that may be identified in Internet protocols.
Customers can be assured that as an entity that handles cardholder data we operate in accordance with strict requirements for protecting your cardholder data set out in the Payment Card Industry Data Security Standard (PCI DSS). Evidence of our PCI DSS compliance is available on request.
RIGHT TO ACCESS
Under the Privacy Act 1993 you are entitled to certain rights of access to your personal information held by us. You are also entitled to have any incorrect information corrected by us.
You may request access to, or correction of, any personal information we hold about you by sending an email to support@paypr.co.nz or Privacy Officer, Paymark Limited, Level 2, 162 Victoria Street, Auckland, 1010.
To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible.
THIRD PARTY LINKS
The website may contain links to a variety of advertising and third party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over the content or privacy policy practices of such sites, and encourage our users to review the privacy policies of such sites before engaging in any activity with them.
COMMUNICATIONS
By registering to use Paypr or to receive communications from us, you agree that we can contact you by email and we may send you commercial electronic messages for the purposes of:
Official communication from us will be sent from the domains @paypr.co.nz or @paymark.co.nz.
If you receive any other communication from a different domain about Paypr, this should be treated as spam and we take no responsibility for any such communication. We sometimes uses third party tools to send out emails. We seek to follow best practice where possible and make every effort to reduce the risk associated with email communications. Due to the nature of email protocols, we are not able to guarantee the security of senders, receivers or email messages themselves. If you receive anything from @paypr.co.nz or @paymark.co.nz that looks suspicious in any way, please notify us via support@paypr.co.nz.
We will never ask you for your password or credit card information via email.
We may also send push notifications to customers from the Paypr App. A user can turn this function off within the settings of the Paypr App.
CHANGES TO THIS POLICY
We reserve the right, at our discretion, to make changes to this Privacy Policy at any time. Changes to this Privacy Policy will take effect immediately once they are published on this website. Please check this Privacy Policy regularly for modifications and updates. If you continue to use this website, Paypr or if you provide any personal information after we post changes to this Privacy Policy, this will indicate your acceptance of any such changes.
BUSINESS TRANSITIONS
In the event of a change in ownership of all or a portion of Paymark Limited, Paypr or the website, your personal information may be transferred to the new owner so that the website and/or service can continue operations. In this event, your information would remain subject to this Privacy Policy.
CONTACT
If you have any questions about our Privacy Policy please feel free to contact us:
Privacy Officer, Paymark Limited, Level 2, 162 Victoria Street, Auckland, 1010.
Revision Date: 27 May 2016
This Privacy Policy outlines how Paymark Limited, the owner of Paypr (“us” or “our” or “we”) will collect, store, use and disclose any personal information provided about you in respect of Paypr including use of the Paypr App, website and other associated services.
By providing us with your personal information or your continued use of the Paypr App, website or associated services you provide unconditional consent to us collecting, storing, using and disclosing your personal information in the manner set out in this Privacy Policy.
This Privacy Policy must be read in conjunction with our Website Terms of Use, End User Terms and Subscription Terms.
COLLECTION OF INFORMATION
The types of information we collect may include but not be limited to:
- Information you give us when you register to use Paypr or to receive communications from us or otherwise interact with us including: name, email address and other contact details, identity information, Paypr usernames and passwords, Xero account information, payment card details and other information or items submitted in the Paypr App or website.
- Information we receive from another person or organisation linked to the same Paypr account as you as part of the registration process for Paypr or for maintenance of the Paypr account.
- Information we receive from Xero to enable the connection between Paypr and Xero.
- Information collected using automated technologies which track visits to and use of our website and other Paypr systems which we aggregate and does not identify individuals.
- Information collected using automated technologies which may identify an individual including information about a customer’s device or computer, use of our website and Paypr App such as:
- Information about computer or device: IP address and domain name, device type, operating system and browser information, device screen size and geographic location.
- Information about use of our website: referring domain, pages visited on our website, date and time when website pages were accessed.
- Cookies and similar technologies: information we obtain from cookies in the administration of our website and to improve the usability of our website. Some browsers allow you to refuse to accept cookies. However this may have a negative impact on use of our website.
- Information about use of Paypr via the website and Paypr App: including date and time of use, number of cards registered, transaction data and expense information.
You may decide not to provide your personal information to us. However, if you do not provide it we may not be able to provide you with full access to Paypr or associated services.
USE & DISCLOSURE OF INFORMATION
The information we collect will be retained by us for our business purposes including but not limited to:
- verifying your identity
- communicating with you
- providing Paypr and information about Paypr to you including but not limited to account administration and technical support
- providing you with further information about us or other goods or services offered by us
- providing you with news, reports or information that we consider may be of interest to you
- marketing, promotional and publicity purposes (including direct marketing), market research and surveys
- analysing use of our website
- analysing use of Paypr and associated services
- reporting in aggregate form (with identifiable characteristics removed so that you will remain anonymous)
- monitoring the effectiveness of email campaigns
- improving the content of our website, Paypr and other products and services
We may also disclose your information to selected third party service providers who hold or process information on our behalf to help us provide Paypr, associated services or operate our website. Third party service providers are subject to contractual restrictions to ensure that information held or processed on our behalf is protected.
We may use the services hosted by third parties to understand how our customers use the Paypr App and website and associated services, such as Google Analytics, Mixpanel and Hotjar which may collect information for their own business purposes. For information on how these third parties collect and use your information, please refer to their privacy policies. By using Paypr or our website you consent to the processing of data by these third parties in accordance with their privacy policies. Users can opt-out of use of analytics tools as follows:
- To opt out of Mixpanel the user must visit https://mixpanel.com/optout/ and confirm opt out
- To opt out of Google, the user must download the extension on to their browser: https://tools.google.com/dlpage/gaoptout
- To opt out of HotJar, you can change the settings in your browser https://www.hotjar.com/opt-out
We may use or disclose personal information that you have provided to us, or which we have obtained about you:
- for the above-mentioned purposes
- if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure
- to comply with a legitimate request by a law enforcement or government agency pursuant to a statutory or regulatory requirement or as part of court proceedings or to protect our rights
- if we are authorised, required or permitted by law to use or disclose the information.
STORAGE & SECURITY
Information we collect in relation to use of Paypr and associated services is stored by Paymark Limited, the owner of Paypr.
The security of your information is important to us and we have invested significant efforts to follow best industry practice to protect information. While we protect information to the best of our ability we cannot guarantee the security of factors beyond our control such as vulnerabilities that may be identified in Internet protocols.
Customers can be assured that as an entity that handles cardholder data we operate in accordance with strict requirements for protecting your cardholder data set out in the Payment Card Industry Data Security Standard (PCI DSS). Evidence of our PCI DSS compliance is available on request.
RIGHT TO ACCESS
Under the Privacy Act 1993 you are entitled to certain rights of access to your personal information held by us. You are also entitled to have any incorrect information corrected by us.
You may request access to, or correction of, any personal information we hold about you by sending an email to support@paypr.co.nz or Privacy Officer, Paymark Limited, Level 2, 162 Victoria Street, Auckland, 1010.
To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible.
THIRD PARTY LINKS
The website may contain links to a variety of advertising and third party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over the content or privacy policy practices of such sites, and encourage our users to review the privacy policies of such sites before engaging in any activity with them.
COMMUNICATIONS
By registering to use Paypr or to receive communications from us, you agree that we can contact you by email and we may send you commercial electronic messages for the purposes of:
- providing Paypr and information about Paypr to you including but not limited to account administration and technical support
- providing you with further information about us or other goods or services offered by us
- providing you with news, reports or information that we consider may be of interest to you
- marketing, promotional and publicity purposes (including direct marketing), market research and surveys
Official communication from us will be sent from the domains @paypr.co.nz or @paymark.co.nz.
If you receive any other communication from a different domain about Paypr, this should be treated as spam and we take no responsibility for any such communication. We sometimes uses third party tools to send out emails. We seek to follow best practice where possible and make every effort to reduce the risk associated with email communications. Due to the nature of email protocols, we are not able to guarantee the security of senders, receivers or email messages themselves. If you receive anything from @paypr.co.nz or @paymark.co.nz that looks suspicious in any way, please notify us via support@paypr.co.nz.
We will never ask you for your password or credit card information via email.
We may also send push notifications to customers from the Paypr App. A user can turn this function off within the settings of the Paypr App.
CHANGES TO THIS POLICY
We reserve the right, at our discretion, to make changes to this Privacy Policy at any time. Changes to this Privacy Policy will take effect immediately once they are published on this website. Please check this Privacy Policy regularly for modifications and updates. If you continue to use this website, Paypr or if you provide any personal information after we post changes to this Privacy Policy, this will indicate your acceptance of any such changes.
BUSINESS TRANSITIONS
In the event of a change in ownership of all or a portion of Paymark Limited, Paypr or the website, your personal information may be transferred to the new owner so that the website and/or service can continue operations. In this event, your information would remain subject to this Privacy Policy.
CONTACT
If you have any questions about our Privacy Policy please feel free to contact us:
Privacy Officer, Paymark Limited, Level 2, 162 Victoria Street, Auckland, 1010.